Privacy Policy

COL / PRIVACY POLICY

Privacy Policy

At COL, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase.

Information We Collect

When you visit or shop from COL, we may collect the following information:

  • Personal details such as your name, phone number, email address, and shipping address.
  • Payment information (processed securely through third-party payment providers).
  • Order history and customer support communications.
  • Website usage data to improve your browsing experience.

How We Use Your Information

Your information is used to:

  • Process and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Improve our products, services, and website experience.
  • Communicate updates, offers, or important service information.

Sharing Your Information

We do not sell or rent your personal information. Your data may only be shared with trusted third parties such as payment processors, delivery partners, and service providers strictly for order fulfillment and business operations.

Data Security

We take reasonable measures to protect your personal information. All transactions are processed through secure systems, and access to data is limited to authorized personnel only.

Cookies

COL uses cookies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings, though this may affect certain site features.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. If you wish to exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. COL is not responsible for the privacy practices or content of those sites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us via WhatsApp or Instagram.